Terms of Service

Last Updated: December 22, 2025

Welcome to Elite Detroit Towing LLC. By accessing our website (elitedetroittowing.com) or using our towing and roadside assistance services, you agree to comply with and be bound by the following terms and conditions.

1. Services Provided

Elite Detroit Towing LLC provides 24/7 emergency towing, roadside assistance, flatbed transport, and vehicle recovery services. All services are subject to availability and local traffic/weather conditions.

2. SMS Messaging Program

By providing your phone number and checking the consent box on our website contact forms, you expressly consent to receive text messages from Elite Detroit Towing LLC. These messages may include:

• Transactional updates regarding your service request (e.g., Driver ETA, arrival notifications).
• Quotes, invoices, and service receipts.
• Status updates regarding your vehicle transport.

SMS Program Details:

• Opt-Out: You may opt-out of text messaging at any time by replying STOP to any message you receive from us. You will receive one final confirmation message.
• Help: For assistance or more information, reply HELP to any message or call us at (313) 725-9795.
• Message & Data Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you.
• Frequency: Message frequency varies based on your interaction with our services.
• Carriers: Mobile carriers are not liable for delayed or undelivered messages.

3. Payment and Fees

Service quotes provided over the phone or via text are estimates based on the information provided by the customer. Final pricing may vary based on the actual complexity of the service (e.g., use of specialized equipment, extended winching, or extra mileage). Payment is due upon completion of the service.

4. Limitation of Liability

While we take every precaution to ensure damage-free transport, Elite Detroit Towing LLC is not responsible for pre-existing vehicle damage or mechanical failures not directly caused by the towing process. We are a fully licensed and insured provider in the State of Michigan.

5. Privacy

Your use of our services is also governed by our Privacy Policy, which details how we handle your personal information and our strict policy against sharing mobile data with third parties.

6. Contact Information

If you have any questions regarding these Terms, please contact us at:

Elite Detroit Towing LLC
Email: [email protected]
Phone: (313) 725-9795